HR and leadership – Frances Caldwell

In this episode, Andy Davis talks to Frances Caldwell, UK HR director at Intertek, about the career inflection point between management or technology. They also discuss the term “servant leader”, data analytics and using new hires for a fresh perspective.

Show Notes:

2.25 The career inflection point between management or tech

5.31 Creating alternative paths within tech

8.41 Finding the right people for leadership roles

11.57 How invested should leaders be in the organisation?

14.48 The term “servant leader”

19.22 Getting expertise from new people in the industry

24.34  Data analytics

29.27  HR justifying their decisions using data

33.11 Personal development