IT Infrastructure Technical Analyst

Infrastructure | £400 - 500 per day | Berkshire, England, Maidenhead

IT Infrastructure Technical Analyst (Pharma – Cisco – LAN) 

Maidenhead

4-5 month Contract

£400 to £500 per day        

       

An IT Infrastructure Technical Analyst (Cisco – LAN – Windows) is required for a Pharmaceutical client, this role will act as a 3rd line escalation point for complex and critical infrastructure issues and drive them to resolution.

 

IT Infrastructure Technical Analyst (Cisco – LAN – Windows) Responsibilities include –

– Have extensive experience in supporting complex and wide range infrastructure issues
– Should be self-motivated and can get the job done with minimum supervision 
– Perform detailed analysis of the all infra support tickets and produce weekly management report
– Perform root cause analysis and implement service improvement initiatives in order to reduce the support ticket volume and improve the end user experience 

IT Infrastructure Technical Analyst (Cisco – LAN – Windows) Experience / Skills Required –

– Experience in working with outsource suppliers and off-shore resources
– Technical troubleshooting 
– Strong knowledge in Cisco LAN and WiFi
– Strong knowledge in AD and Windows 10
– Windows Servers, File/Print Management
– Office 365, including Outlook and Skype for Business
– basic knowledge of Firewalls and F5 (load balancing)
– ITIL foundation or equivalent experience

 

This IT Infrastructure Technical Analyst (Cisco – LAN – Windows) role is a 4-5 month contract and it will pay between £400 to £500 per day. Please apply by sending a CV immediately and call Luke Mather at Venturi on 0203 137 7005.

 

Venturi is a staffing business dedicated to you, differentiating ourselves in the marketplace by quality of service and candidate delivery. Our highly skilled and experienced staff operate within dedicated markets to give you the best service possible. Venturi markets include Business Intelligence, Development IT & Legal IT. Venturi operates as an employment agency and employment business

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